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Privacy Policy

This is Townsend Lumber Inc. Inc.’s (“Townsend”) privacy policy.  This document explains Townsend’s policies for the collection, use and disclosure of personal information.  Townsend abides by applicable privacy legislation.

The Information we collect

Townsend collects information primarily by information actively provided by its customers, and information arising from the sale of our goods and services.

The types of personal information we collect include contact information, purchase information, credit information, and payment information.

How we use this information

This information is used to provide our products to our customers.

Townsend may use aggregate or anonymous information that will not be linked to identified individuals for various other uses for itself and third parties.

Who we share this information with

Townsend does not share personal information with any third parties except as disclosed in this policy.  Townsend may provide personal information to its consultants, subcontractors and professional advisers (which shall be bound by privacy obligations) to assist Townsend’s uses disclosed herein.

We may use computer processing services located outside of Canada.  More information can be obtained from our Privacy Officer.


Townsend’s website uses cookies to serve Townsend ads to those who browse the website.  These cookies do not provide any other information to third parties.  Users can control these cookies and ads through their browser settings.


Personal information is stored in a combination of paper and electronic files.  They are protected by security measures appropriate to the nature of the information.

Accessing information

Individuals may review their personal information contained in Townsend files by contacting the Townsend privacy officer.  If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.


Townsend may amend this policy from time to time by posting an updated version on our website.  If such amendments affect how Townsend uses or discloses personal information already held by Townsend in a material way, Townsend will obtain consent.

This policy was last updated on December 21, 2020.

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders.

Contact us

For more information on Townsend and privacy please contact our Privacy Officer at