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Accounts Receivable Clerk / Receptionist

Townsend Lumber Inc.
Tillsonburg, ON
Full-time, Permanent

We are currently hiring a Account Receivable Clerk/Receptionist.

Job Summary

Reception Responsibilities:

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures, water plants)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Property tax receipts, filings, objections, etc.
  • Maintain property binders
  • Showroom/flooring sales back-up training
  • TLI kiln & grading shed costings–or any extras to assist VP Finance
  • Daily and weekly kitchen clean-up, dishes, fridge, laundering dish towels at home weekly, etc.
  • Keep kitchen stocked with necessary items- coffee, tea, etc. for customers and visitors
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Accounts Receivable Clerk Job Responsibilities:

  • Secures revenue by verifying and posting receipts; resolving discrepancies.
  • Posts customer payments by recording cash, checks, and credit card transactions.
  • Posts revenues by verifying and entering transactions from local deposits.
  • Updates receivables by totaling unpaid invoices.
  • Maintains records by updating customer account balances.
  • Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers;
  • Resolves valid or authorized deductions by entering adjusting entries.
  • Resolves invalid or unauthorized deductions by following pending deductions procedures.
  • Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
  • Summarizes receivables by maintaining invoice accounts and preparing weekly A/R aging reports.
  • Protects organization’s value by keeping information confidential.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes accounting and organization mission by completing related results as needed.
  • Contact customers for overdue accounts and follows established collection policies & procedures.

Qualifications and Skills

Accounts Receivable Clerk Skills and Qualifications:

  • Organization, Accounting, Data Entry Skills, General Math Skills, Financial Software, Analyzing Information , Attention to Detail, Thoroughness, Reporting Research Results, Verbal Communication
  • Occasional trips to bank for remittances and deposits

Receptionist Skills and Qualifications:

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude; Politely assertive

High school diploma; additional certification in Office Management is a plus

Job Type: Full-time

Interested candidates should reply directly to this post.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Townsend Lumber welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Interested? We'd love to hear from you.

Know someone who would be a perfect fit? Let them know.